You might be met this situation before; when the makeup brush supplier delivers the mass good of makeup brushes, the brush head is easily broken from the handle when you use it. This cause many complains from your customers, the best way is to send a new brush as the replacement. But a brush can be replaced by the customer, and it is hard to make the customers ignore the unpleasant shopping experience, even worse, these kinds of reviews are terrible for your brand reputation.
Why happen like this?
As we know the makeup brush was handmade, and the handle and ferrule are glued together, this may cause by the non-standard production process and the inconspicuous inspection process.
Whether the workers were well trained, they have responsibility or not.
Does the manufacturer make the quality inspection of the glue?
Do the ferrule and handle materials are a standard size that can be perfectly matched?
Does the manufacturer do pull test quality control before every shipment?
These risk point of the problem, an important thing to avoid this issue is to use the right glue, the name of the glue is AB glue. As a professional makeup brush manufacturer, if the brush handle and brush head were well glued with AB glue, it is very hard to break off even if we pull with all of our strength, the firmness of this glue will not be affected in extreme environments that are adapted to extreme cold and extreme heat. It means that no matter where your warehouse is, the goods are safely stocked with AB glued brushes.
I believe it is not a secret in the makeup brush industry, but no all your brushes were well glued by AB glue, hot melt adhesive glue is also widely used by some manufacturers. Why?
Hot melt adhesive can combine the brush and dry in seconds. AB glue takes at least 10 hours.
Hot melt adhesive is obviously cheaper and fast compared with AB glue, this will save production time, and thus they can provide short delivery time, and workers can proceed for next step production no need to wait, a reasonable work plan is needed if you use AB glue during the production, and pay attention to inspection and protection during the drying of the AB glue to prevent the brush head and handle from changing due to external force.
A good makeup brush is aim to help people make a proper application, a well-glued brush is assisting the people to do beauty things, it is our mission to increase the customer’s good experience, we do not want you to know how important it is at that time when you face this problem, as a professional makeup brush manufacturer, we make the brush safe and make your brand trustworthy.
